Systems for service businesses
Not enough time or
money to scale?
Let us build your systems, so you can get back to what matters.
Help me save $45k/yearImagine your business with half the busywork. We build the systems that get you there.
Your GoHighLevel agency built something and you can't fix it
We move you across seamlessly, and our team manages the system so you can focus where it matters.
Your tools don't talk to each other
Your team spends time moving information between platforms, collating complicated Excel documents. It's slow, error-prone, and you need a better way.
"If only this could be automated"
The follow-ups, the onboarding, the reporting — it's all time your people aren't spending on billable work. We automate them, so their hours go where the margin is.
You just want your software to work
You didn't build a business to manage software. We run your systems so your team doesn't have to, and when something breaks, we fix it. They stay focused on clients; you stay focused on growth.
We'll find you at least $45,000 in efficiencies and new revenue, or your money back.
Our paid audit finds what can be automated, cut or handed off, then gives you the blueprint to do it.
See if you qualifyWhat we do
We build systems that save your team hours.
GoHighLevel CRM & Support
We set you up so every lead is tracked and followed up with.
AI Operators
An AI assistant that takes the admin load off your team, so their hours go to work that pays.
Eliminate Phone Tag
Bots that answer and book, so leads don't go cold when you're busy.
Membership & Courses
Build, sell and deliver your courses online.
Integrations
We connect GoHighLevel to the tools you already use.
Client results
Here's what our clients have to say.
Consulting
$200k a year in new revenue
We built an online training program to sell, and the sales funnels and upsells to do it automatically.
Steel Mountain added an extra $200k to our bottom line for six years in a row. Really great to work with!
Allied Health
10+ hours a week back for the admin team
We brought their bookings and follow ups into a single dashboard, then supported it with automated reporting and a chatbot.
…they keep refining and innovating as we grow. Every time we say "it'd be great if we could also…", they find a way.
SaaS
26 hours saved on every new client
We built a single intake form that fills every internal system, a sales pipeline that tracks every lead, and phone integration so someone always answers.
My business would not be the same, or have grown as quickly, without the work Steel Mountain did.
OT Clinic
$16k from a new online program at launch
We researched and set up the right business software, then created and marketed a repeatable online program.
Working with Matt & Annika has created more peace and control in my business. They brought structure and calm to me and my team. I can't recommend them highly enough.
Trades
Higher conversion and better return on ad spend
We built a dashboard that shows where every lead came from, so the owner knows which ads work and where to spend.
I now know exactly where my leads are and where they come from, helping me close deals faster and spend my ad budget more wisely.
Allied Health
An automated practice despite no tech confidence
We set up booking and invoicing so clients pay before they're seen, and anything unpaid gets chased automatically.
Recruitment & HR
The owner moved to Europe
We moved the business off spreadsheets and into the cloud, and automated the admin that kept the owner tied to it.
93% of our clients stay with us for 12+ months.
How we work
Build it right. Then keep it running.
Build
We design and build your GoHighLevel system around your business: CRM, automations, connections to your other tools, and AI.
Maintain
We stay on. Month to month we manage your platform and build what you need next as you grow.
We grow with you, not off you
No per-seat pricing, so hiring never adds to your bill.
We cover the whole client journey
From the first enquiry, to onboarding, to delivering the work.
Built for the way your team works
We build around how you operate. Whether your team loves technology or avoids it, we set it up so they'll actually use it.
Your information stays in Australia
Our AI solutions are based in Australia. If anything has to sit offshore, we'll tell you, and keep your sensitive records out of it.
Who we are
The bedrock beneath your business.
We're Matt and Annika, a husband-and-wife team based in Melbourne, Australia. We've been the steady presence behind service businesses across Australia and New Zealand since 2015. Think of us as the bedrock beneath your business — reliable ground to build on as you reach new peaks.
We're also allergic to technical jargon. If your tools have become more hassle than help, or you're ready to scale and need proper systems, let's grab a coffee.
FAQ
Questions we get asked
What's GoHighLevel?
GoHighLevel is an all-in-one platform for the customer side of your business: your CRM, marketing, bookings, automations, payments and client messages in one place. It's one of the tools in MESA, the collection of software we set up, connect and run for our clients.
Do you work with other CRMs?
We specialise in GoHighLevel because it's an incredibly customisable platform, and we've produced our best results for clients by integrating it with the rest of our software suite.
Do I need a GoHighLevel account to work with you?
No, we set you up. Everything we build runs on GoHighLevel, so if you're using another CRM, we onboard you onto our system. If you're with another GoHighLevel agency, we transfer you across.
Can you really find me $45k a year?
That's what our audit is for. We look at what can be automated, what can be cut, and what can be handed off. The savings show up as lower costs, or as hours your team gets back to spend on work that earns. If we don't find at least $45,000, you get your money back.
How do I start?
Start with an audit, so we know how we can best save you time and money with our software suite. See if you qualify